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Find out more about STB’s SkillsFuture Study Awards for Hotel, MICE, Travel Agent and Tourist Guide industries at the respective websites below.

  1. Hotel Study Awards
  2. MICE Study Awards
  3. Travel Agent Study Awards
  4. Tourist Guide Study Awards​
 
The new application windows are open from 16 Apr – 15 June 2018 and 14 Aug – 13 Oct 2018

Check out what the STB’s SkillsFuture Study Awards Recipients' stories are saying about their SkillsFuture journeys below!

Recipients of Study Awards for Hotel Sector

“As a Concierge with SO Sofitel, my job is to ensure that guests have a comfortable and enjoyable stay while they are in Singapore. For instance, if I know that my guests are here on a honeymoon, I will make special arrangements for them to travel in style by providing transfers to and from the hotel. I also enjoy being at the forefront of the action and attending to guests’ requests.
 
I first found out about the SkillsFuture Study Award for Hotel Sector when my General Manager shared it with me. It was a pleasant surprise when I received the SkillsFuture Study Award for Hotel Sector, through which I used to take up the WSQ Diploma in Tourism (Accommodation Management) with Ascott Centre for Excellence. The course not only helped me to better understand the workings of the different departments in the hotel, but also allowed me to practice what I learnt through coming up with new SOPs and working on our restaurant’s menu and staycation packages. For this, I am incredibly thankful for the award, and will continue to spur my colleagues to apply for it!”
 
Azrul is a Concierge with SO Sofitel Singapore. A recipient of the SkillsFuture Study Award for Hotel Sector, he hopes to continue creating beautiful memories for his hotel guests and eventually become a Chef Concierge.
 
Feeling Inspired?

“Working in Shangri-La Rasa Sentosa Hotel & Spa has been extremely enjoyable because of the people and the resort environment. Being in the Butchering department of the establishment, I have always wanted to learn more about the workings of the Food & Beverage industry and how a deeper understanding of the processes will help me excel in my profession. 
 
It was exciting when I learnt that I received the SkillsFuture Study Award for the Hotel Sector. I chose to sign up for the Business and Science of Coffee course offered by Singapore Polytechnic, and got to learn about the different types of coffee beans and how frothing is done. The course also gave me a better idea of how farm-to- table works through the process of coffee harvesting and how it is treated until it reaches the customer’s hands. This has given me a better appreciation and set a higher standard for the food that I put out to our guests on a regular basis. The SkillsFuture Study Awards for the Hotel Sector has helped me a great deal and I will definitely recommend my friends and colleagues to apply for it!”

Thammy is a Chef de Partie at Shangri-La’s Rasa Sentosa Resort & Spa. A recipient of the SkillsFuture Study Award for Hotel Sector, she hopes to sharpen her skills in the kitchen, and be a good leader and café owner in the future. 

Feeling inspired? Check out the SkillsFuture Study Award for Hotel Sector​  today!​ ​​​

Recipients of Study Awards for MICE Sector​

"In 2007, on a 4-month break from my job, I got a job offer to coordinate trade shows. I decided to take a chance and try it out, and that’s how I got into the MICE industry. After a year, I upgraded myself with a diploma, and that ultimately helped me join Gardens by the Bay. 

Currently, I promote the different event spaces at the Gardens, as well as unique experiences like the conservatory domes. Organising events is an inherently challenging role as it requires coordination with people from different fields. It’s a constant learning journey as you can never really predict anything—you need to be ready to deal with unexpected situations, and that’s a skill that comes from real-life experience. 

At the same time, courses can help us collaborate better with global clients by understanding the best practices and industry standards, so I was excited to find out about the SkillsFuture Study Awards. I used it to fund a short course to expand my knowledge, which then motivated me to pursue a longer course with an internationally recognised qualification. Thanks to that, I’m now more confident in dealing with global clients, and it opens new paths for my career as well."  

Goh Hui Wen is a MICE (Meetings, Incentives, Conferences & Exhibitions) professional, currently working at Gardens by the Bay. She was a recipient of the SkillsFuture Study Award for MICE sector which she used to fund a Professional Conference Management (PCM) course. 

Feeling inspired? Check out the SkillsFuture Study Award for MICE Sector today!​​ This story was first published on the SSG Facebook page at www.facebook.com/skillsfuturesg​
"In the communications department, our job is to attract media coverage for our events. In today's media landscape, it's quite a challenging task as we can't expect wide coverage for every event, so we have to work hard to pitch interesting stories to the media and get our brand noticed. It’s exciting when it works, like when we helped one of our exhibitors in Singapore feature their crime-fighting robot in the press. It caught the eye of officials in Dubai and led to a large order for the company. Successes like these are what keeps me going and makes me enjoy the work despite the challenges and stresses. 

While we're trained to pitch stories and get media coverage, there are many other aspects to event marketing. Recently, we organised the 40th anniversary event for Food & Hotel Asia (FHA), and had to go far beyond our usual capabilities to manage every part of the event. That's where I benefited from the knowledge and skills I developed through the Professional Event Management course from SACEOS, which was supported by the SkillsFuture Study Award. Because of that training, I was able to handle the challenges and face them with confidence." 

June Seah is a Senior Manager (Communications) at UBM, responsible for planning and executing media campaigns for events. She was a recipient of the SkillsFuture Study Award for MICE sector, which she used to support the course from SACEOS. 

Feeling inspired? Check out the SkillsFuture Study Award for MICE Sector​ today!​​ This story was first published on the SSG Facebook page at www.facebook.com/skillsfuturesg​

Recipients of Study Awards for Travel Agent Sector

"I'm the HR Manager and the Personal Assistant to the Managing Director, but I actually hold multiple roles in my company. Besides hiring, staff training and welfare, I'm responsible for special projects like government tenders and B2B work. I have 15 years of experience in the industry, but I continue to learn every day, applying my skills and knowledge to each role.
 
I find my HR role the most rewarding as it gives me opportunities to create a better work environment for everyone. It can be challenging, especially when it comes to change management, as colleagues who have worked with us for years may find it hard to adapt. That's where I try to help by understanding employees' needs and communicating with the management to shape company policies. 

Upgrading is important for everyone, so I'm happy to see initiatives like SkillsFuture Study Awards. I decided to lead by example and take up a part-time degree course in HR management, while encouraging my colleagues to also take advantage of the initiative. I'm finding the course extremely useful in areas like grievance handling, and it's helping me analyse myself to know my strengths and weaknesses, and discover new opportunities for the future."

Carol Ong is the HR Manager at Global Travel Pte Ltd, where she oversees HR and administrative functions. She is a beneficiary of the SkillsFuture Study Award which she is using to pursue a Bachelor of Arts (Honours) in Business with Human Resource Management at Kaplan Higher Education Institute Pte Ltd.

Feeling inspired?
Check out the 
Travel Agent Study Awards​ today!​

This story was first published on the SSG Facebook page at www.facebook.com/skillsfuturesg​

"I have worked in the travel industry for 20 years. I started as a travel executive back in 1998, and after 12 years, decided it was time to start my own business. It came with a lot of new challenges, but my family supported me through it, both financially and with various other aspects of starting a business. 

Even after I started, there was always so much to learn that it sometimes became overwhelming. But my passion for travel, and helping people, drove me to carry on. Once, on a large group tour to Malaysia, we had one guy who couldn’t walk properly. He was feeling embarrassed for holding the group back, but I told him that it was okay—he was a part of the group and we would take care of him. He was very touched by the way we looked after him, and it made me realise how small gestures can make a big difference. That’s why I got into this business.  

Of course, running a company requires many skills, and you can never really stop learning. The SkillsFuture Study Award was a great gift for that, as it helped me go for a diploma course that taught me many things I couldn’t have learned myself. Now, I plan to hire more people and apply these learnings to grow my company.”

Radheka Debi is the Founder and Director at Milagro Travel, a travel agency that organises tours around Asia. She was a recipient of the SkillsFuture Study Award, which she used to fund the IATA Managing the Travel Business Diploma. 

Feeling inspired?
Check out the Travel Agent Study Awards​ today!​

This story was first published on the SSG Facebook page at www.facebook.com/skillsfuturesg​

Recipients of Study Awards for Tourist Guide Sector​

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It has always been a great passion of mine to interact with people from all walks of life, so being a tourist guide was a career decision that came naturally. This was supported by my education in tourism and hospitality, and my first job with Swissôtel The Stamford.
 
Being a tourist guide for the past 31 years, I have had countless opportunities to show tourists the sights and sounds of Singapore and also the hidden gems around the island. However, I felt like there was still room for me to grow. Thus, it was a joy to receive the SkillsFuture Study Award for Tourist Guide Sector, through which I took on the Advanced Diploma in Counselling Psychology with the College of Allied Educators. I learnt how to enhance tourists’ experiences by truly understanding their needs, and how to relate to them better as individuals. The course also equipped me with the skills to better analyse the environment and people around me, to give tourists a very memorable time in Singapore. I am very grateful for the opportunities that the SkillsFuture Study Award unlocked, and will definitely encourage my fellow tourist guides to apply for it too! 
 
Monica is a Licensed Tourist Guide with Resource Travel Pte Ltd. A recipient of the SkillsFuture Study Award for Tourist Guide Sector, she hopes to improve her tour-guiding skills and eventually become a Tourist Guide Assessor.
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Feeling inspired?
​ Check out the 
Tourist Guide Study Awards​​ today!​