Find out more about STB’s SkillsFuture Study Awards for Hotel, MICE, Travel Agent and Tourist Guide industries at the respective websites below. The new application window is open from 14 August - 13 October 2017.
- Hotel Study Awards
- MICE Study Awards
- Travel Agent Study Awards
- Tourist Guide Study Awards
Check out what the STB’s SkillsFuture Study Awards Recipients are saying about their SkillsFuture journeys below!
|||“At Sofitel, I’m responsible for training and skill development for all staff across our two hotels in Singapore. I have worked in many different roles in this sector – F&B, club concierge, front office, and hotel concierge. But when I was sent for a WSQ course in 2014, I got so inspired by the trainer and impressed at how she conducted the course, that I decided that was the path I wanted to take right there. |
I had thought of teaching earlier too, but I can’t sit down and discipline kids – not my kind of thing. So, I went with adult education. Of course, there were challenges, like I didn’t know how to handle the “bored” students who just go “okay, okay” to everything I say. But my training course and advice from seniors helped me deal with that. Now, when people remember me and what I have taught them, it’s a great joy for me.”
Zulkarnaien Bin Baharudin is a Cluster Learning & Development Executive at Sofitel Singapore Sentosa Resort & Spa and SO Sofitel Singapore. A recipient of the SkillsFuture Study Award for Hotel Sector, he has been building his skills in the adult education sector and aspires to pursue a Masters in Training and Development. Feeling inspired? Check out the SkillsFuture Study Award for Hotel Sector now!
|||"Managing daily housekeeping operations with my team in one of the most prestigious hotels in Singapore, is a challenging, yet satisfying task. Housekeeping works behind the scenes, almost like an invisible hand, so people often don’t realise how much work goes into it. For that reason, it can seem like a thankless job, and you have to be motivated and passionate. |
I find great satisfaction in making guests feel like they’re in a home away from home, so it has been a very rewarding experience. Now, my role is also to train and lead my team, and being younger than most of them, I have to work hard to earn their respect. That’s why I’m taking the ACTA course, not just to get the skills for being an effective trainer, but also to gain the confidence I need to grow and mentor others.”
Fong Jia Wei is a Junior Housekeeper at Raffles Hotel. He is a recipient of the SkillsFuture Study Award, which helped him pursue the ACTA qualification to be a certified trainer. He aspires to be a mentor and a coach for young people interested in joining the hospitality industry.
Feeling inspired? Check out the SkillsFuture Study Award for Hotel Sector now!
|||“I became a tourist guide nine years ago, and I realised it was more fun than I had thought. I got to meet a lot of interesting people from all over the world. Once, I met a lovely old English lady who liked to stop and watch the birds, and she taught me the value of appreciating the little things. Then there was a guest whose constant demands taught me how to be patient and calm in difficult situations. |
The job is great, with flexible hours and no bosses, but that means you’re responsible for your growth. You have to keep adapting to changing times. Now that tourists no longer want to be told what to do, you have to create value in other ways. It’s definitely a challenge, but my advice to young people is always: try whatever you’re interested in, and be willing to learn and change.”
Jane Goh is a Licensed Tourist Guide with the Singapore Tourism Board. She is a recipient of the SkillsFuture Study Award for Tourist Guide Sector, and used the award to complete the Hands On Tourist Guide Training course. Always striving to improve herself, she is now planning to deepen her skills by taking additional courses.
Feeling inspired? Check out the SkillsFuture Study Award for Tourist Guide Sector now!