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This scheme supports third-party cost of professional cleaning services incurred by tourism-related establishments impacted by COVID-19.

ELIGIBILITY CRITERIA

This scheme is open to tourism-related establishments (i.e. Singapore-licensed hotels, MICE venues, attractions, cruise terminals and corresponding venues within the Integrated Resorts).

For licensed hotels:
Qualifying Costs must be incurred and paid[1] between 23 Jan 2020 and 31 Dec 2020 (both dates inclusive).

For other tourism-related establishments:
Qualifying Costs must be incurred and paid[2] between 01 Apr 2020 and 31 Dec 2020 (both dates inclusive).

Only third-party cost of professional cleaning services is supportable. Applicants are recommended to refer to NEA’s website  for the “Interim Guidelines for Environmental Cleaning and Disinfection of Areas Exposed to Confirmed Case(s) of COVID-19 in Non-Healthcare Premises”, including the list of cleaning companies that can carry out disinfection works. 

 [1]Costs incurred means that cleaning services must have been procured and carried out between 23 Jan 2020 and 31 Dec 2020. In addition, all payments must be completed between 23 Jan 2020 and 31 Dec 2020 (both dates inclusive).

 [2]Costs incurred means that cleaning services must have been procured and carried out between 01 Apr 2020 and 31 Dec 2020. In addition, all payments must be completed between 01 Apr 2020 and 31 Dec 2020 (both dates inclusive).

LEVEL OF SUPPORT

Subject to STB’s assessment, successful applicants will receive funding support as follows:

For licensed-hotels:

  • Suspected COVID-19 cases: Up to 50% of third-party qualifying costs, capped at S$10,000 per application.
  • Confirmed COVID-19 cases: Up to 50% of third-party qualifying costs, capped at S$20,000 per application.

For other tourism-establishments:

  • Confirmed COVID-19 cases: Up to 50% of third-party qualifying costs, capped at S$20,000 per application.

APPLICATION PROCESS​​

To qualify, applications must reach STB by 31 Dec 2020.

For licensed hotel:

1) You may download the application form here.
2) You may first submit a soft-copy of the signed application form to STB_Hotels@stb.gov.sg.

For other tourism-establishments:

1) You may download the application form here.
2) You may first submit a soft-copy of the signed application form to STB_Incentives@stb.gov.sg.

DISBURSEMEN​T OF GRANT​​

Grant will be disbursed to successful applicants on a reimbursement basis, subject to STB’s assessment of eligibility. 

CONTACT INFORMATION

For more information, you may contact:
1) STB Incentive Policy department at STB_Incentives@stb.gov.sg
2) STB Hotel Industry Development department at STB_Hotels@stb.gov.sg

For any feedback or suggestions, you may email the Quality Service Manager at STB_qsm@stb.gov.sg or leave your message here.