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This scheme supports third-party cost of professional cleaning services incurred by Singapore-licensed hotels that have provided accommodation to suspected and confirmed COVID-19 case(s). 

ELIGIBILITY CRITERIA

This scheme is open to all Singapore-licensed hotels that have provided accommodation for suspected and confirmed COVID-19 case(s).

Qualifying Costs must be incurred and paid[1] between 23 Jan 2020 and 30 Apr 2020 (both dates inclusive).

Only third-party cost of professional cleaning services is supportable. Applicants are recommended to refer to NEA’s website  for the “Interim Guidelines for Environmental Cleaning and Disinfection of Areas Exposed to Confirmed Case(s) of COVID-19 (Coronavirus Disease 2019) in Non-Healthcare Commercial Premises”, including the list of cleaning companies that can carry out disinfection works. 

 [1]Costs incurred means that cleaning services must have been procured and carried out between 23 Jan 2020 and 30 Apr 2020. In addition, all payments must be completed between 23 Jan 2020 and 30 Apr 2020 (both dates inclusive).

CONTACT INFORMATION

For more information, you may contact:
1)      STB Hotel Industry Development department at STB_Hotels@stb.gov.sg
2)      STB Incentive Policy department at STB_Incentives@stb.gov.sg

For any feedback or suggestions, you may email the Quality Service Manager at STB_qsm@stb.gov.sg or leave your message here.

LEVEL OF SUPPORT

Subject to STB’s assessment, successful applicants will receive funding support as follows:

  • Suspected COVID-19 cases: Up to 50% of third-party qualifying costs, capped at S$10,000 per application.
  • Confirmed COVID-19 cases: Up to 50% of third-party qualifying costs, capped at S$20,000 per application.

APPLICATION EVALUATION​​

Each application will be assessed on a case-by-case basis.

APPLICATION PROCESS​​

To qualify, applications must reach STB by 30 Apr 2020.

You may download the application form here.

1)      You may first submit a soft copy of the signed application form to STB_Hotels@stb.gov.sg.
2)      For approval of the grant, the original hardcopies of the completed and signed application form, along with the supporting documents (please refer to the application form) must be sent to STB at:

Singapore Tourism Board
Tourism Court
1 Orchard Spring Lane
Singapore 247729
Attention to: Hotel Industry Development

DISBURSEMEN​T OF GRANT​​

Grant will be disbursed to successful applicants on a reimbursement basis, subject to STB’s assessment of eligibility.