TOP
UPDATED CIRCULAR ON SAFE MANAGEMENT MEASURES REQUIRED FOR ATTRACTIONS IN PHASE 2 (HEIGHTENED ALERT) 

Key Updates:

With effect from 22 July 2021 through 18 August 2021, attractions are to:

  • Reduce operating capacity limit from 50% to 25%.

  • Reduce maximum group size of visitors from 5 pax to 2 pax.

  • Reduce maximum capacity for both indoor and outdoor shows1 to 50 pax without Pre-Event Testing (“PET”)2 or 100 pax with PET, or the safe venue capacity with SMMs in place, whichever is lower. No F&B is allowed.

  • Maintain capacity of tours at 20 participants but with groups of no more than 2 pax within each such tour.

  • No dine-in at F&B premises is allowed. Only takeaways and deliveries are allowed.

  • No indoor activities for visitors are allowed where masks are not worn.

  • Minimise workplace interactions in compliance with MOM’s prevailing requirements for Safe Management Measures (SMMs) at workplaces.


1.    In response to the growing number of COVID-19 cases in the community, the Multi-Ministry Taskforce (MTF) announced on 20 July 2021 that it would further tighten Safe Management Measures (SMMs) by going back to Phase 2 (Heightened Alert). 

2.    With effect from 22 July 2021 through 18 August 2021, the measures applicable to attractions include:

a. All attractions that have received MTI’s prior approval will be permitted to operate at 25% operating capacity, a reduction from 50%.

b. The permissible group size for visitors will be reduced from 5 pax to 2 pax.

c. The maximum capacity for show, both indoor and outdoor, within attractions will be reduced to 50 pax without PET [2] or 100 pax with PET, with SMMs in place.

d. The maximum capacity for tours will be maintained at 20 participants but with groups of no more than 2pax within each such tour.

e. Attractions with F&B businesses must not sell or supply F&B for immediate consumption on F&B premises, and must not allow visitors to consume F&B at F&B premises (i.e. no dine-in at F&B premises is allowed). Only takeaways and deliveries are allowed.

f. No indoor activities for visitors are allowed where masks are not worn.

g. Minimise workplace interactions in compliance with MOM’s prevailing requirements for Safe Management Measures (SMMs) at workplaces.

3.    Further changes may be made according to developments in the local situation.

4.    The information in this circular (which includes its annexes) supersedes that in previous circulars, advisories or statements.

SUBMISSION OF PROPOSAL FOR APPROVAL

5.    Attractions [3] tend to be higher-risk premises as they typically involve large numbers of people interacting with one another, often in enclosed spaces, and over prolonged periods. Prior to re-opening or an increase in capacity, attractions must submit their proposals to the Singapore Tourism Board (“STB”) for assessment. Attractions may resume operations only after receiving approval from MTI. Additionally, attractions that would like to increase operating capacity and/or increase the number of zones for outdoor shows can only do so after obtaining approval from MTI.

6.     STB has provided guidance within this circular to help attractions develop their proposals and implement the necessary SMMs. The plans within these proposals will have to be tailored to the nature of operations in each attraction, and potential risk factors arising from aspects such as the attraction’s physical premises, environment, scale and typical visitor behaviour.

7.    Attractions must also show in their proposals how they will address specified key outcomes related to reducing potential transmission risks and supporting contact tracing. Risk factors for attractions to consider include proximity between visitors, propensity for crowds to form, level of activity and number of high-touch surfaces. 

8.    Each attraction’s proposal must show how the attraction will achieve all the following outcomes:

Outcomes

1.    Meet density requirements

  • Limit Capacity: Open at no more than 25% of operating capacity [4]. Attractions must submit their plans to show how they are able to implement the SMMs effectively and consistently. 
  • Exceptions to the 25% cap can be made on a case-by-case basis by MTI if the attraction can demonstrate that the risk is inherently mitigated by the nature of activities and the way visitors and staff interact at the attraction.

 

2.    Meet separation requirements 

  • Implement at least 1m distancing between visitors (except between visitors from the same group) and between groups [5]
  • Ensure groups of visitors do not exceed 2 pax and there is no intermingling between groups.

 

3.    Disperse crowds and prevent bunching

4.    Facilitate contact tracing

  • Mandatory implementation of TraceTogether-only SafeEntry (SE) and capability for visitors and staff to use TraceTogether mobile application or TraceTogether token for SE check-in to enter the attraction. IDs can only be used under extenuating circumstances. [6]
  • Mandatory implementation of SafeEntry Gateway (SEGW) at all public-facing entrances and exits. [7]

 

5.    Implement rigorous cleaning and disinfecting regimes, particularly for high touch elements

 

9.    The proposals must also contain detailed plans addressing operational issues such as SMMs for visitors and workplaces, cleaning and sanitisation, contingency response (to handle unwell visitors, suspected/confirmed cases), and marketing and communications.

10.    Please refer to the Assessment Checklist: Requirements for Re-opening Proposal in Annex A for the list of operational areas to be addressed and measures required for each area. While the majority of these requirements are drawn from the Control Orders [8] and are summarised for the convenience of attractions, the Control Orders will prevail in case of any inconsistency. Attractions’ proposals to resume operations or to increase their operating capacities must adhere to the Control Orders in order to be considered for re-opening or an increase in capacity.

11.    Attractions should submit their proposals to STB_Attractions@stb.gov.sg. STB and MTI will take up to 14 working days to assess each proposal. 

12.    Attractions must be subjected to an inspection scheduled and conducted by STB as part of the assessment process.

ENFORCEMENT OF MEASURES

13.    Government agencies will step up enforcement to ensure that businesses comply with the required SMMs. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to $10,000, imprisonment of up to six months, or both. Repeat offenders will face a fine of up to $20,000, imprisonment of up to twelve months, or both. Businesses that are not compliant may be ordered to cease business activities or close altogether. Under the Infectious Diseases (Mass Gathering Testing for Coronavirus Disease 2019) Regulations 2021, businesses that fail to comply with requirements thereunder will face a fine not exceeding $10,000 and participants that fail to comply will face a fine not exceeding $5,000 or to imprisonment for a term not exceeding 6 months or to both. Businesses that are not compliant may also be ineligible for government grants, loans, tax rebates and other assistance.

14.    Attractions are required to adhere to the SMMs outlined in their submitted proposals on an ongoing basis during operations. For any enquiries, please contact STB_Attractions@stb.gov.sg

Annex A – Assessment Checklist: Requirements for Attractions Re-opening Proposal
 

 

[1] Indoor and outdoor shows that are live performances must adhere to NAC’s prevailing advisory for Live Performances, and any additional requirements imposed by MTI.

[2] Please see www.moh.gov.sg/covid-19/pet

[3] This circular applies to gated Attractions (including pop-up attractions) with tourism value, which are required to submit their reopening/ opening proposals to STB for approval. Please refer to the list of approved attractions by STB at www.stb.gov.sg/content/stb/en/home-pages/approved-attractions.html.

[4] Attractions eligible for SingapoRediscovers Vouchers (SRV) redemption must manage the sales of their SRV products to keep within the attraction’s approved capacity limit.

[5] Where specific activities or zones within attractions are subjected to physical distancing requirements of more than 1m e.g. sports-related activities, the stricter requirement will apply.

[6] For more information, please refer to the FAQ found on www.safeentry.gov.sg

[7] The SafeEntry Gateway should only be deployed at public-facing entrances and exits (i.e. for customers and visitors), and not at non-public facing entrances and exits (e.g. staff entrances, loading/unloading bays).

[8]  In this paragraph, “Control Order” means the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 and, where applicable, the COVID‐19 (Temporary Measures) (Major Business Events — Control Order) Regulations 2021, the COVID‐19 (Temporary Measures) (Performances and Other Activities — Control Order) Regulations 2020, and the Infectious Diseases (Mass Gathering Testing for Coronavirus Disease 2019) Regulations 2021.

 

SINGAPORE TOURISM BOARD

Updated as of 20 July 2021