Advisory on Safe Management Measures Required For Attractions Re-Opening In Phase 2


1.      The Multi-Ministry Taskforce (“MTF”) announced on 19 May 2020 that Singapore would exit the Circuit Breaker from 2 June and resume activities in three phases. On 15 June 2020, the MTF announced that Phase 2 will commence on 19 June 2020. More businesses will be allowed to re-open in Phase 2, subject to safe management measures being implemented to provide a safe environment for both customers and workers.

2.      In Phase 2, a more cautious approach will be taken for higher risk activities, which typically involve large numbers of people interacting with one another, often in enclosed spaces, and over prolonged periods. The attractions sector falls under this category. Attractions may resume operations in Phase 2 from 1 July 2020 onwards only if they are able to comply with the latest requirements for Safe Management Measures (“SMMs”) found at and the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 found at (“Control Order”).


3.      Prior to re-opening, attractions must submit their re-opening proposals to the Singapore Tourism Board (“STB”) for assessment. Attractions may resume operations only after receiving approval from the Ministry of Trade and Industry (“MTI”).

4.      STB has provided guidance within this advisory to help attractions develop their re-opening proposals and implement the necessary SMMs. The plans within these proposals will have to be tailored to the nature of operations in each attraction, and potential risk factors arising from aspects such as the attraction’s physical premises, environment, scale and typical visitor behaviour.

5.      Attractions must also address key outcomes in their re-opening proposals to reduce potential transmission risks and support contact tracing. Risk factors for attractions to consider include proximity between visitors, propensity for crowds to form, level of activity and number of high-touch surfaces.

6.      Each attraction’s re-opening proposal must show how the attraction will achieve all the following outcomes:


A.   Ability to meet density requirements

  • Limit Capacity: Re-open at no more than 50% of operating capacity. Attractions which have proven able to implement their SMMs effectively and consistently may be allowed to increase operating capacity progressively in Phase 2. They will, however, first need to submit additional plans to handle increased capacity and obtain MTI’s further approval to do so.
  • Exceptions to the 50% cap can be made on a case-by-case basis by MTI if the attraction can demonstrate that the risk is inherently mitigated by the nature of activities and the way visitors and staff interact at the attraction.


B.   Ability to meet separation requirements

  • Implement ≥1m distancing between visitors (except within a group of visitors from the same cohort)[1]
  • Where not feasible or practical to apply one metre distancing between individuals, to ensure one metre distancing between groups (of not more than 5 pax), and with no mixing between groups.


C.   Ability to disperse crowds and prevent bunching

D.   Facilitate contact tracing

  • Put in place mandatory apps (i.e. Safe Entry)
  • Encourage use of TraceTogether


E.    Implement rigorous cleaning and disinfecting regimes, particularly for high touch elements


7.      The re-opening proposals must also contain detailed plans addressing operational issues such as SMMs for visitors and workplaces, cleaning and sanitisation plans, contingency response plans (to handle unwell visitors, suspected/confirmed cases), and marketing and communications plans for re-opening.

8.      Please refer to the Assessment Checklist: Requirements for Re-opening Proposal in Annex A for the list of operational areas to be addressed and measures required for each area. While the majority of these requirements are drawn from the Control Order and are summarised for the convenience of attractions, the Control Order will prevail in case of any inconsistency. Attractions’ re-opening proposals must adhere to the Control Order in order to be considered for re-opening in Phase 2.

9.      Attractions should submit their re-opening proposals to STB and MTI will take up to 14 working days to assess each proposal.

10.   Attractions must submit to an inspection scheduled and conducted by STB as part of the assessment process.


11.   Government agencies will also be stepping up enforcement to ensure that businesses comply with the required SMMs. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Repeat offenders may face a fine of up to S$20,000, imprisonment of up to twelve months, or both. Further, other levers under the Act, such as closure of the premises, may be used against attractions that are found to be non-compliant.

12.   Attractions that do not comply with the Government’s required SMMs may also be ineligible for government grants, loans, tax rebates and other assistance.


Annex A – Assessment Checklist: Requirements for Attractions Re-opening Proposal



Updated as of 16 September 2020


[1] Where specific activities or zones within attractions are subjected to physical distancing requirements of more than 1m e.g. sports-related activities, the stricter requirement will apply.