Advisory on Safe Management Measures Required For Attractions In Phase 3


1.      The Multi-Ministry Taskforce (“MTF”) announced on 19 May 2020 that Singapore would exit the Circuit Breaker from 2 June and resume activities in three phases.

2.      In Phase 2, attractions that were able to comply with the latest requirements for Safe Management Measures (SMMs) and the COVID-19 (Temporary Measures) (Control Order) Regulations 2020, were allowed to resume operations from 1 July 2020 onwards after receiving an approval from the Ministry of Trade and Industry (MTI).

3.      With MTF’s announcement on 14 December 2020 that Phase 3 would commence on 28 December 2020, there will be a further opening up of activities in the community. Subject to MTI’s approval, all attractions will be permitted to increase their operating capacity to up to 65% and increase the capacity of their outdoor shows to up to 10 zones or the safe venue capacity with SMMs in place, whichever is lower. 


4.      Attractions are classified as higher-risk premises as they typically involve large numbers of people interacting with one another, often in enclosed spaces, and over prolonged periods.  Prior to re-opening or an increase in capacity, attractions must submit their proposals to the Singapore Tourism Board (STB) for assessment. Attractions may resume operations or increase their operating capacities only after receiving approval from MTI.

5.      STB has provided guidance within this advisory to help attractions develop their proposals and implement the necessary SMMs. The plans within these proposals will have to be tailored to the nature of operations in each attraction, and potential risk factors arising from aspects such as the attraction’s physical premises, environment, scale and typical visitor behaviour.

6.      Attractions must also show in their proposals how they will address specified key outcomes related to reducing potential transmission risks and supporting contact tracing. Risk factors for attractions to consider include proximity between visitors, propensity for crowds to form, level of activity and number of high-touch surfaces.

7.      Each attraction’s proposal must show how the attraction will achieve all the following outcomes:


A.    Meet density requirements

  • Limit Capacity: Open at no more than 65% of operating capacity[1]. Attractions must submit their plans to show how they are able to implement the SMMs effectively and consistently in Phase 3.
  • Exceptions to the 65% cap can be made on a case-by-case basis by MTI if the attraction can demonstrate that the risk is inherently mitigated by the nature of activities and the way visitors and staff interact at the attraction.

B.    Meet separation requirements

  • Implement ≥1m distancing between visitors (except within a group of visitors from the same cohort)[2]
  • Where not feasible or practical to apply one metre distancing between individuals, to ensure one metre distancing between groups (of not more than 8 pax), and with no mixing between groups.

C.    Disperse crowds and prevent bunching

D.    Facilitate contact tracing

  • Mandatory implementation of SafeEntry, and ensure that TraceTogether mobile application or TraceTogether Token can be used for entry into attraction.
  • Attendees who do not have the TraceTogether app or the TraceTogether Token will still be allowed entry by using their NRIC/FIN/Passport details to check in SafeEntry before the full implementation of TraceTogether-only SafeEntry. When TraceTogether-only SafeEntry is fully implemented at a later date, only the TraceTogether app or TraceTogether Token may be used for SafeEntry check-in.

E.     Implement rigorous cleaning and disinfecting regimes, particularly for high touch elements

[1] Attractions eligible for SingapoRediscovers Vouchers (SRV) redemption must manage the sales of their SRV products to keep within the attraction’s approved capacity limit.

[2] Where specific activities or zones within attractions are subjected to physical distancing requirements of more than 1m e.g. sports-related activities, the stricter requirement will apply.


8.      The proposals must also contain detailed plans addressing operational issues such as SMMs for visitors and workplaces, cleaning and sanitisation, contingency response (to handle unwell visitors, suspected/confirmed cases), and marketing and communications.

9.      Please refer to the Assessment Checklist: Requirements for Re-opening Proposal in Annex A for the list of operational areas to be addressed and measures required for each area. While the majority of these requirements are drawn from the Control Order and are summarised for the convenience of attractions, the Control Order will prevail in case of any inconsistency. Attractions’ proposals must adhere to the Control Order in order to be considered for re-opening or an increase in capacity in Phase 3.

10.      Attractions should submit their proposals to STB and MTI will take up to 14 working days to assess each proposal.

11.      Attractions must be subjected to an inspection scheduled and conducted by STB as part of the assessment process.


12.      Government agencies will step up enforcement to ensure that businesses comply with the required SMMs. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Repeat offenders may face a fine of up to S$20,000, imprisonment of up to twelve months, or both. Further, other levers under the Act, such as closure of the premises, may be used against attractions that are found to be non-compliant.

13.      Attractions that do not comply with the Government’s required SMMs may also be ineligible for government grants, loans, tax rebates and other assistance.



Annex A – Assessment Checklist: Requirements for Attractions Re-opening Proposal



Updated as of 30 December 2020