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Travel Agent Industry Forum 2019

Held on 22 November 2019, the Travel Agent Industry Forum (TAIF) is an annual industry event, co-organised by STB and NATAS, to provide travel agents with networking opportunities, and updates on the initiatives and outcomes from the Travel Agent Roadmap. The Roadmap consists of a suite of initiatives to support travel agents in the areas of Business Transformation, Manpower and Technology. 

A series of breakout sessions were organised during the 2019 TAIF with topics that ranged from online product distribution, manpower development, understanding customer needs to future trends transforming the industry.

At the showcase, attendees had the opportunity to network with tour operators to find out about niche tour offerings; training providers to learn about courses in areas such as digital marketing and people management; and technology providers to know about travel management solutions available for adoption. 

Please click on the following links to view the related materials.

For more information on the Roadmap and other capability development collaterals, please visit the Travel Agent Roadmap Resources page.​​​