The Travel Agents industry plays a vital role in making Singapore an exciting destination for visitors and facilitating travel arrangements for travellers.

Today, there are over 1,000 travel agencies in Singapore, offering unique travel experiences for locals and visitors alike.

STB works closely with industry stakeholders to develop capabilities, while maintaining a relevant licensing and regulatory environment. For more information on licensing matters, please visit the Industry Assistance & Licensing page.


Travel Agent Roadmap

Together with NATAS, STB launched the Travel Agent Roadmap in August 2016. ​

 

For more information on the Roadmap and other capability development collaterals, please visit the Travel Agent Roadmap Resources page. ​



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Industry News & Events

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​Grants & Incentives

STB offers a number of grant schemes to assist stakeholders in the Travel Agents industry in enhancing their business competitiveness and growth. To find out more about these schemes, please click on the following hyperlinks:

Licensing

Companies or persons in the business of making travel arrangements and/or conducting tours in or outside of Singapore are required to apply for a Travel Agent Licence.

For more details on the specific activities that are licensed, please refer to Section 4 of the Travel Agents Act​.

Frequently Asked Questions (FAQ) and Forms

Managing Tourists from China

Travel agents who wish to handle inbound tourists coming from China are required to sign a Memorandum of Understanding (MOU) with the National Association of Travel Agents Singapore (NATAS). All China outbound travel agents are required to work only with Singapore inbound travel agents who have signed the MOU, and only these Singapore travel agents will be allowed to apply for China Group Visas from the Immigration & Checkpoints Authority of Singapore (ICA).

To find out more about the MOU, please contact NATAS via email​ or at 6534 0187.

Contact Information

For more information on the travel agents industry, please contact the Travel Agent Industry Development team at stb_taid@stb.gov.sg.

For more information on licensing matters, please contact the Travel Agents Licensing team at stb_ta@stb.gov.sg.​​​​​​​​​​​​​​​​​​​