Singapore, 16 March 2018 – The Singapore Tourism Board (STB) would like to inform the public that Ms Bambi Kee Kim Noi has been convicted in the State Courts today for carrying on the business of a travel agent without a valid travel agent licence, contravening Section 6(1) of the Travel Agents Act (Chapter 334). A total of 27 charges were brought against Kee. She was fined a total of $7,500 in default of 25 days' imprisonment for 5 such charges. The remaining 22 such charges were taken into consideration for the purpose of sentencing. Kee was also charged and convicted for a related offence under the Penal Code, and sentenced to imprisonment for 12 months for criminal breach of trust by her misappropriating monies entrusted to her by consumers as an agent. Her sentence has been deferred and will commence no later than 13 April 2018.
Investigations revealed that Kee started her unlicensed travel agent activities in 2012, when she had claimed to be a freelance travel agent and sold air tickets and hotel accommodation vouchers. In early 2013, Kee faced financial difficulties but continued to take on consumer transactions without fulfilling them, thereby affecting 16 consumers who then lodged police reports.
The STB takes a serious view against those who engage in unlicensed travel agent activities and will not hesitate to take actions to protect consumers' interests and uphold the reputation of Singapore's tourism sector.
Under Section 6 of the pre-amended Travel Agents Act, any person found guilty of carrying on the business of a travel agent without a valid travel agent licence faces a maximum fine of S$10,000 and/or imprisonment of up to two years. Under the amended Travel Agents Act that took effect on 1 January 2018, commission of the same offence now will carry a higher maximum fine of $25,000 and/or imprisonment of up to two years.
The public is advised to exercise due diligence when making travel arrangements. For the latest list of licensed travel agents in Singapore, please visit the Travel Related Users' System (TRUST) website, https://trust.yoursingapore.com. Travel agents may also email us at firstname.lastname@example.org for related licensing queries.
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About the Singapore Tourism Board
The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore's key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. For more information, visit www.stb.gov.sg or www.visitsingapore.com or follow us on Twitter @STB_sg (https://twitter.com/stb_sg).