Singapore, 3 May 2018 – The Singapore Tourism Board ("STB") would like to inform the public that Ms Rohani Bte Harun ("Rohani") has been convicted in the State Courts today for carrying on the business of a travel agent without a valid travel agent licence in contravention of Section 6(1) of the Travel Agents Act (Chapter 334) and for offences under the Penal Code (Chapter 224). She faced a total of 12 charges and was convicted and sentenced on 4 charges. Rohani will serve a sentence of 3 months' imprisonment for contravening the Travel Agents Act and 20 months' imprisonment for the section 409 criminal breach of trust offence under the Penal Code. The remaining 8 charges were taken into consideration for the purpose of sentencing. Her sentence has been deferred and will commence on 22 June 2018.
Investigations revealed that Rohani had conducted her unlicensed travel agent activities from September 2014 to January 2016, during which she had claimed to be a freelance travel agent and was able to provide cheap air tickets. Despite facing financial difficulties, Rohani continued to take on consumer transactions without fulfilling them, thereby affecting at least 7 consumers, who then lodged police reports and complaints with STB.
STB takes a serious view against those who engage in unlicensed travel agent activities and will not hesitate to take actions to protect consumers' interests and uphold the reputation of Singapore's tourism sector.
Under Section 6 of the pre-amended Travel Agents Act, any person found guilty of carrying on the business of a travel agent without a valid travel agent licence faces a maximum fine of S$10,000 and/or imprisonment of up to two years. Under the amended Travel Agents Act that took effect on 1 January 2018, commission of the same offence now will carry a higher maximum fine of $25,000 and/or imprisonment of up to two years.
The public is advised to exercise due diligence when making travel arrangements. For the latest list of licensed travel agents in Singapore, please visit the Travel Related Users' System (TRUST) website, https://trust.yoursingapore.com. Travel agents may also email us at firstname.lastname@example.org for related licensing queries.
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About the Singapore Tourism Board
The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore's key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.
For more information, visit www.stb.gov.sg or www.visitsingapore.com or follow us on Twitter @STB_sg (https://twitter.com/stb_sg).