Manage PermissionsManage Permissions

 

28 November 2018 – The Singapore Tourism Board (STB) would like to inform the public that SS Scuba Pte Ltd has been convicted in the State Courts on 28 November 2018 for carrying on the business of a travel agent without a valid travel agent licence in contravention of Section 6(1) of the Travel Agents Act (Chapter 334). SS Scuba faced 50 charges and was convicted and sentenced on 10 charges. The company was ordered to pay a total fine of S$14,000. The remaining 40 charges were taken into consideration in the sentencing.

SS Scuba's travel agent licence ceased in March 2014. Investigations revealed that despite not having a valid travel agent licence, SS Scuba continued to operate by selling and arranging trips to various overseas destinations from January 2015 to July 2016.

STB takes a serious view against unlicensed travel agents and is committed to uphold the reputation of Singapore's tourism sector, and will not hesitate to take necessary action against those who contravened the legislation.

​Under Section 6 of the pre-amended Travel Agents Act, which this case falls under, any person found guilty of carrying on the business of a travel agent without a valid travel agent licence faces a maximum fine of S$10,000 and/or imprisonment of up to two years. Under the amended Travel Agents Act that took effect on 1 January 2018, commission of the same offence now will carry a higher maximum fine of $25,000 and/or imprisonment of up to two years.

​The public is advised to exercise due diligence when making travel arrangements. For the latest list of licensed travel agents in Singapore, please visit the Travel Related Users' System (TRUST) website, https://trust.yoursingapore.com. Travel agents may also email the STB at stb_ta@stb.gov.sg for related licensing queries.