Revocation of Five Travel Agent Licences

Singapore, 23 June 2025 – The Singapore Tourism Board (“STB”) would like to inform the public that five travel agents’ licences have been revoked in accordance with the Travel Agents Act 1975. These travel agents are no longer permitted to carry out any travel agent activities.

The travel agencies’ licences have been revoked for continued failure to submit their Audited Statement of Accounts (AA) and/or Annual Business Profile Returns (ABPR). Under the Travel Agents Regulations 2017 (TAR), licensees must submit these documents within 6 months after the close of their financial year.  

One of these travel agencies has also been revoked for failing to maintain the minimum financial requirement. Under the TAR, general licensees must maintain a net value of at least $100,000 at all times. 

The revoked travel agents must refund all their existing customers or hand over their existing obligations to licensed travel agents to fulfil.

STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry. For the most up-to-date list of licensed travel agents in Singapore, please visit the Travel Related Users’ System (“TRUST”) website, https://trust.stb.gov.sg. Travel agents may also email us at stb_ta@stb.gov.sg for related licensing queries.

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About Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.