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Singapore Tourism Board
Travel Agents

Revocation of Travel Agent Licence: Sheen Yeow Travel Pte. Ltd.

6 October 2026

STB would like to inform the public that the licence of Sheen Yeow Travel Pte. Ltd. has been revoked.

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Singapore, 6 October 2026 – The Singapore Tourism Board (“STB”) would like to inform the public that the travel agent licence of Sheen Yeow Travel Pte. Ltd. (travel agent licence number TA 03330) (“Sheen Yeow Travel”) has been revoked in accordance with the Travel Agents Act 1975. Sheen Yeow Travel is no longer permitted to carry out any travel agent activities.

The revocation is made under Section 9(1)(b) of the Travel Agents Act 1975, as STB has reason to believe that the company contravened Section 13(b) of the Travel Agents Act 1975 by submitting false financial statements for some years, constituting an offence involving dishonesty.

Under Regulation 14(b) of the Travel Agents Regulations 2017, Sheen Yeow Travel submitted financial statements to STB each year. STB's review of Sheen Yeow Travel's submissions revealed concerns about the authenticity of the financial information provided.

Sheen Yeow Travel must refund all their existing customers or hand over their existing obligations to licensed travel agents to fulfil.

STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry. For the most up-to-date list of licensed travel agents in Singapore, please visit the Travel Related Users’ System (“TRUST”) website, https://trust.stb.gov.sg (opens in new tab). Travel agents may also email us at stb_ta@stb.gov.sg for related licensing queries.

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About Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.

More: www.stb.gov.sg (opens in new tab) or www.visitsingapore.com (opens in new tab)   | Follow us: STB LinkedIn (opens in new tab), STB Facebook (opens in new tab) or STB Instagram (opens in new tab)