Suspension of Travel Agent Licence: AGI Technosys Pte Ltd

Singapore, 28 September 2023 – The Singapore Tourism Board (STB) would like to inform the public that AGI Technosys Pte Ltd [travel agent licence number 03266] (AGI) has been suspended from conducting travel agent activities with effect from 26 September 2023, until further notice, in accordance with the Travel Agents Act (Chapter 334).  

The suspension is a result of the company’s failure to submit its audited statement of accounts within 6 months after the close of its financial year. The suspension will remain in effect until AGI submits their audited accounts and any other regulatory filing requirements, or for up to 6 months, whichever earlier. During the period of suspension, AGI is required to fulfil its existing obligations to its customers but will not be allowed to accept new travel bookings.

The submission of audited accounts is a requirement under the Travel Agents Regulations. A failure to submit the audited accounts within the stipulated deadline raises concern over a company’s ability to meet the minimum financial requirements as mandated under the Travel Agents Regulations.

STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry.

For the most up-to-date list of licensed travel agents in Singapore, please visit the Travel Related Users’ System (TRUST) website, https://trust.stb.gov.sg. Travel agents may also email us at stb_ta@stb.gov.sg for related licensing queries.

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About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.