Suspension of Travel Agent Licence: Intersys Pte. Ltd.

Singapore, 15 February 2024 – The Singapore Tourism Board (STB) would like to inform the public that Intersys Pte. Ltd. (travel agent licence number 03471) (Intersys) has been suspended from conducting travel agent activities with effect from 14 February 2024, in accordance with the Travel Agents Act 1975.  

The suspension is a result of the company’s failure to submit its annual business profile returns (ABPR) and audited statement of accounts (AA) within 6 months after the close of its financial year, and the corresponding failure to pay for the financial penalty in lieu of suspension or revocation that was imposed for the contravention. The suspension will remain in effect until Intersys has paid the financial penalty, or for up to 6 months, whichever is earlier. During the period of suspension, Intersys will be required to fulfil its existing obligations to its customers, but will not be allowed to accept new travel bookings.

STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry. For the most up-to-date list of licensed travel agents in Singapore, please visit the Travel Related Users’ System (TRUST) website, https://trust.stb.gov.sg ↗ (opens in new tab). Travel agents may also email us at stb_ta@stb.gov.sg ↗ (opens in new tab) for related licensing queries.

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About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.