Suspension of Travel Agent Licence: The UFO Traveler Pte Ltd

Singapore, 5 February 2025 – The Singapore Tourism Board (“STB”) would like to inform the public that The UFO Traveler Pte Ltd (travel agent licence number 03214) (“The UFO Traveler”) has been suspended from conducting travel agent activities with effect from 28 January 2025, in accordance with the Travel Agents Act 1975.  

The suspension is a result of the company’s failure to submit its audited statement of accounts (“AA”).  Under the Travel Agents Regulations 2017, a licensee is required to submit its AA within 6 months after the close of its financial year.

The suspension will remain in effect until the AA is submitted, or for up to 6 months, whichever is earlier. During the period of suspension, The UFO Traveler will be required to fulfil its existing obligations to its customers but will not be allowed to accept new travel bookings.

STB takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry. For the most up-to-date list of licensed travel agents in Singapore, please visit the Travel Related Users’ System (“TRUST”) website, https://trust.stb.gov.sg. Travel agents may also email us at stb_ta@stb.gov.sg for related licensing queries.

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About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.