Past Recipients

2019 Recipients

We extend our congratulations to all past award recipients! They have shown passion, innovation and commitment to delivering exceptional experiences.

Experience Excellence (MICE)

Best Association Conference Organiser
Ace:Daytons Direct (International) Pte Ltd Royal College of Obstetricians and Gynaecologists & Obstetrical & Gynaecological Society of Singapore
for RCOG World Congress 2018
Best Meetings / Incentives Organiser
Resorts World Sentosa
for Amway India Incentive Movement
Best Business Event Venue Experience
Singapore EXPO and MAX Atria
for Singapore FinTech Festival 2018
Best Business Event Service Provider
Jublia
for World Cities Summit 2018
Best Exhibition Organiser
SingEx Exhibitions and International Partner: Deutsche Messe
for Industrial Transformation ASIA-PACIFIC 2018
Best Trade Conference Organiser
Monetary Authority of Singapore, The Association of Banks in Singapore, SingEx Exhibitions
for Singapore FinTech Festival 2018
Best Business Event Champion
Amy Lim

Best Shopping Mall Experience
The Shoppes at Marina Bay Sands 2019
Marina Bay Sands
Best Retail Store Experience
TANGS
Best Tour Experience
Singapore 1920s: Trails of Tan Ah Huat
Let’s Go Tour Singapore
Best Dining Experience
Odette
Best Hotel Experience
Andaz Singapore
for MICE & Event Experience Training 2018 (MEET 2018)
Best Attraction Experience
Gardens by the Bay
Best Nightspot Experience
Manhattan
Best Leisure Event
C3 Anime Festival Asia Singapore 2018
SOZO Pte Ltd

Customer Service Excellence for Attractions
Mohamed Farham Bin Mohamed Noh
Sentosa Leisure Management Pte Ltd
Customer Service Excellence for Hotels
Hussain Khan Bin Omar Khan
Shangri-La Hotel Limited
Customer Service Excellence for Food & Beverage
Senthil Kumaran Palanisamy
Rise Restaurant, Marina Bay Sands
Customer Service Excellence for Nightspots
Muhammad Danish Bin Don Harriman
Wildseed Café at The Alkaff Mansion
Customer Service Excellence for Retail
Garza Juvy Salen
MBS Retail Management Company Pte Ltd
Customer Service Excellence for Transport
Gowri D/O Veren
SMRT Trains
Customer Service Excellence for Tourist Guiding
Phua Ai Lian (Kristie)

Best Marketing Idea
Sentosa Sandsation: MARVEL Edition
Sentosa Development Corporation
Best Business Innovation
GlobalTix Ticketing Solution
Globaltix Pte Ltd
Vouch’s Digital Concierge
Vouch SG Pte Ltd

Special Recognition Awards 2019
Chinatown Food Street by Select Group
Food&HotelAsia (FHA) by UBM Singapore
Special Recognition Awards 2019
Loh Lik Peng