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Singapore Tourism Board
Past Recipients

2021 Recipients

We extend our congratulations to all past award recipients! They have shown passion, innovation and commitment to delivering exceptional experiences.

Experience Excellence MICE

  • Outstanding Event Venue Experience
    Sands Expo and Convention Centre
    Marina Bay Sands

  • Outstanding Business Event
    Singapore Airshow 2020 (Experia Events Pte Ltd)

  • Outstanding Event Organiser
    Messe Berlin (Singapore) Pte Ltd
    for TravelRevive
    Milken Institute Asia Center
    for Milken Institute Asia Summit 2020

Customer Service

  • Customer Service Excellence for Attractions
    Calantog Gain Mark Olmedo
    Certis Aviation Security

  • Customer Service Excellence for Hotels
    Freida Ng Li Qi
    Quincy Hotel
    Yong Ching Yi Yvette
    The Seacare Hotel

  • Customer Service Excellence for Food & Beverage
    Sobresida Gina Lubos
    25 Degrees Burgers & Liquor Bar (GCH Pte Ltd)

  • Customer Service Excellence for Retail
    Abdul Qadir Bin Minhat
    Resorts World Sentosa

  • Customer Service Excellence for Transport
    Gowri D/O Veren
    SMRT Trains

  • Customer Service Excellence for Tourist Guiding
    Colin Goh Zhen Yu
    Let's Go Tour Singapore
    Tan Jun Wei (Jeff)
    Monster Day Tours (by Woopa Travels)

Experience Excellence Leisure

  • Outstanding Attraction Experience
    Kiztopia

  • Outstanding Casual Dining Experience
    Jigger & Pony
    Slake

  • Outstanding Fine Dining Experience
    Zén

  • Outstanding Hotel Experience
    Lloyd’s Inn Singapore
    Shangri-La Rasa Sentosa, Singapore

  • Outstanding Leisure Event
    Standard Chartered Singapore Marathon 2020
    IRONMAN Asia Pte Ltd

  • Outstanding Shopping Mall Experience
    Jewel Changi Airport

  • Outstanding Tour Experience
    Fascinating World of Aviation PLUS Exclusive Hangar Tour
    Xperience DMC
    牛车水 Murders (Chinatown Murders)
    Tribe

Experience Excellence

  • Outstanding Business Innovation
    Zouk Clarke Quay Pte Ltd

  • Outstanding Marketing Idea
    Sentosa Development Corporation: Virtual Sentosa
    Skypark Sentosa by AJ Hackett (Bungy Holdings Singapore Pte Ltd): No Scream Challenge

Special Recognition

  • Special Award for Community Care (Business)
    Resorts World Sentosa
    Marina Bay Sands
    SATS-Creuers Cruise Services Pte Ltd (SCCS) & Star Cruises

  • Special Award for Community Care (Individuals)
    Ian Soh
    Mandarin Oriental, Singapore
    Loo Sew Min
    Resorts World Sentosa

  • Special Award for Most Exemplary Employer
    Gardens by the Bay
    Wildlife Reserves Singapore

  • Special Award for Sustainability
    Resorts World Sentosa
    Mandai Park Holdings

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