Past Recipients

2022 Recipients

We extend our congratulations to all past award recipients! They have shown passion, innovation and commitment to delivering exceptional experiences.

Customer Service Excellence

Customer Service Excellence for Attractions
Abigail Jansen
Sentosa Development Corporation
Customer Service Excellence for Hotels
Rajagopal Rajkumar
Shangri-La Singapore
Customer Service Excellence for Food & Beverage
George Matthew
Wildseed Bistro
Customer Service Excellence for Retail
Chew Chin Meng, David
City Developments Limited (City Square Mall)
Customer Service Excellence for Transport
Nor Heiadayah Binte Abdullah
SMRT Trains Ltd
Customer Service Excellence for Tourist Guiding
Elaine Low
Tribe Pte Ltd

Outstanding Attraction Experience
Mandai Wildlife Reserve
Royal Albatross
Outstanding Tour Experience
The Red Oil Lamp: Chinatown Stories Alive! and Voices: Memories of Kampong Lorong Buangkok
Let's Go Tour
Outstanding Hotel Experience
PARKROYAL COLLECTION Marina Bay
Singapore
The Clan Hotel Singapore
By Far East Hospitality
Outstanding Fine Dining Experience
JAAN
Outstanding Casual Dining Experience
Arbora Hilltop Garden & Bistro
The Brewerkz Company
Outstanding Shopping Mall Experience
The Shoppes at Marina Bay Sands
Outstanding Retail Store Experience
Food Folks @ Lau Pa Sat
Outstanding Leisure Event
Gallery Children's Biennale 2021: Why Art Matters
National Gallery Singapore

Outstanding Event Venue Experience
Capella Hotel Singapore Sands Expo and Convention Centre
Marina Bay Sands
Outstanding Event Organiser
Constellar
for Industrial Transformation Asia Pacific - a HANNOVER MESSE Event (ITAP)
Outstanding Business Event
SMF X IBTM Wired
by Reed Exhibitions and SACEOS
PCMA Convening Leaders 2021
by Professional Convention Management Association
Outstanding Business Innovation
Copthorne King's Hotel Singapore
Outstanding Marketing Idea
The People’s Gallery
National Gallery Singapore

Special Award for Community Care Award 1
Marina Bay Sands
The Fullerton Hotels Singapore
Special Award for Community Care Award 2
Trip.com Travel Singapore Pte. Ltd.
Siok Hui Tan
Conrad Centennial Singapore
Most Exemplary Employer
Marina Bay Sands
Far East Hospitality
Special Award for Sustainability
Resorts World Sentosa
Grand Hyatt Singapore
Marina Bay Sands