Past Recipients

2024 Recipients

We extend our congratulations to all past award recipients! They have shown passion, innovation and commitment to delivering exceptional experiences.

Customer Service Excellence

Customer Service Excellence for Attractions
Pugunes Visvanathan
Sentosa Development Corporation
Customer Service Excellence for Hotels
Ian Pereira
Fairmont Singapore & Swissôtel The Stamford
Customer Service Excellence for F&B
Chen Ya-Ting Cynthia
Verandah Rooftop Rotisserie at Momentus Hotel Alexandra
Customer Service Excellence for Retail
Antonette Pedrosa Sun
Resorts World Sentosa
Customer Service Excellence for Nightspots
Chelvakumaran Ulaganathan
1-Altitude Coast (1-Group)
Customer Service Excellence for Tourist Guiding
Lim Si Wei
Monster Day Tours

Outstanding Attraction Experience
Mandai Wildlife Reserve
Outstanding Tour Experience
Rooftop Farm Experience (by The Sundowner Nature Experience Centre)
Outstanding Hotel Experience
Hilton Singapore Orchard
Outstanding Dining Experience
Marguerite
Outstanding Retail Experience
The Shoppes at Marina Bay Sands
Outstanding Nightspot Experience
Marquee Singapore
Outstanding Wellness Experience
XIU Nature Connections
Outstanding Leisure Event
Anime Festival Asia (by SOZO Pte Ltd)

Outstanding Event Venue Experience
Sentosa Island
Outstanding Event Organiser
Constellar Exhibitions Pte Ltd
Outstanding Business Event
25th World Congress of Dermatology 2023 (by Dermatological Society of Singapore)

Lifetime Achievement for Outstanding Contribution to Tourism
Pamelia Lee
Outstanding Tourism Entrepreneur
Ron Tan
Executive Chairman & Group Chief Executive Officer, NEON Group
Best Business Event Champion
Lynette Tan
CEO and Chairwoman, Space Faculty Asia
Special Recognition
Kung Teong Wah
General Manager of PARKROYAL COLLECTION Pickering, Singapore
Special Recognition
Damian D'Silva
Chef and Owner, Rempapa
Special Recognition
Changi Airport Group
Special Recognition
Singapore Airlines Group