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The Singapore Tourism Accelerator is a highly-selective, equity-free 4-month programme for the world’s most promising technology startups or pre-scaleups that can power the travel and tourism industry. The Accelerator is organised by the Singapore Tourism Board (STB) and its appointed corporate innovation partner, Ravel Innovation. 

We are looking for the very best in innovation and are particularly interested in companies that are developing solutions to future-proof the travel and tourism industry and help tourism companies thrive amidst the challenges brought about by COVID-19. Whether you already have some traction in the industry, or are looking to apply your solution to the industry for the first time, we want to hear from you.

The selected companies will gain unparalleled access to work with some of Asia’s and the world’s most important industry players. They will learn in a series of capacity-building intensive workshops, including sessions to scope potential pilots, whilst preparing and executing on their pilots with selected industry partners.

The accelerator entails an intensive programme to learn critical market entry skills, pilot design and implementation skills, building a company and culture that scales and fundraising strategies via workshops, 1:1 mentoring, peer learning, expert feedback, networking sessions with founders and investors, and industry events. The 4-month programme will end with a Showcase & Demo Day with industry partners and investors. 

During pilot implementation, the companies will receive funding support of up to 70% of qualifying costs, up to SGD25,000 per company to testbed their solutions.

Eligible companies will receive a one-time relocation stipend of SGD2,000 per company for the duration of their physical participation* in the programme, as well as assistance with temporary relocation (co-living and entrepreneurs' visa) to Singapore. 

*Overseas companies need to be physically present in Singapore during the programme to be eligible for the relocation stipend.

TARGET SECTORS:

Travel and tourism are broad industries powered by a wide array of solutions. We are looking for promising startups and pre-scaleups that can drive one or more of the following objectives:

  • Tracking, monitoring and improving the sustainability goals of tourism businesses 

  • Generating productivity gains and cost savings for tourism businesses by implementing innovative automation solutions

  • Increase revenue for tourism businesses through targeted marketing, personalised experiences, dynamic forecasting

  • Deepening insights on visitors and increasing customer satisfaction and engagement 

  • Streamlining core internal business functions and systems for systems integration, better staff training and management, visitor safety, flow and information tracking, as well as business intelligence and decision-making

  • Improving tourism and hospitality environments with technology-enabled solutions to improve the health and wellness of guests. 
  • Improving customer service by enabling transformative User Journeys as well as User Engagement/Experience for revenue enhancement

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VERTICAL EXAMPLES:

Cloud computing/business analytics, marketing tech and CRM, HR and e-learning platforms, hospitality robotics/automation, multi-platform UI/UX, VR/AR applications, contactless solutions, social distancing and crowd management technology, sanitation and hygiene innovations, data analytics, IoT solutions, sustainability technology, wearable technology, Natural Linguistic Programming, cognitive technologies – biometric recognition/wayfinding, etc.

TARGET STAGE:

Both startups and scaleups are encouraged to apply, though those companies with some customer traction and monthly recurring revenues are preferred. The first 5 weeks will focus on developing a product-market fit - either for a new solution or for an innovative solution with existing market validation to be tailored and scaled within Singapore. All companies must have a minimum viable product (MVP) to be eligible to apply.

Selected companies for the programme will work closely with industry partners to design, launch, and measure the success of actual pilot projects.

To date, the Singapore Tourism Accelerator has supported 51 pilot projects with Industry Partners across the Hotels, Attractions, Tour Operators, Travel Agents, Retail and Aviation verticals.

Gain access to the guidance, feedback, and expertise your company needs to succeed at scale. 

You must apply to be considered for the Singapore Tourism Accelerator. Top applicants will be invited to pitch and interview with the selection committee introducing the Singapore Tourism Accelerator Industry Partners. Interviews will take place during the week commencing the 26 September 2022.

Registration for Cohort 6 will close on Friday 9 September 2022 at 6pm SGT.

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As part of Ravel Innovation's community, you can enjoy credits and discounts from these partners and more.

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Tourism industry projects involving solutions under the Singapore Tourism Accelerator will be eligible for enhanced support, until December 2023.

Eligible solutions include:

Cohort 1
Bakuun.com

Bakuun enables airlines to book up to 100 hotel rooms with one click, reducing waiting time of passengers and also saving money due to dynamic rates based on the passenger’s length of stay till the next flight, in the event of a flight delay or cancellation. The company also has a booking engine that allows direct booking on hotel’s own website from business and leisure customers for day-use of rooms (e.g. meeting rooms and hotel rooms).

Bakuun's solution was piloted with Singapore Airlines to tackle flight disruptions.

Delight Labs

Delight Labs provides an AI voice assistant solution. The company's goal is to build great tools for businesses and software developers, so they can scale their voice apps and chatbots to any platform they like. The company empowers businesses to create content and services on top of all major AI assistants, to provide users with information and services on-demand that is multilingual and simultaneous across all major voice and messaging platforms.

Their solution supports Google Assistant, Amazon Alexa, Siri, Microsoft Cortana, Tencent Xiaowei, Samsung Bixby, and Xiaomi’s Xiao Ai Tong Xue, as well as Telegram, Line, KakaoTalk, WeChat, and Facebook Messenger. They are working towards supporting Alibaba’s AliGenie and Baidu Xiaodu by Q2 2020. 

Delight Labs' solution was piloted with Jewel Changi Airport in order to drive attraction ticket sales via Voice AI ticketing

EATLAB

EATLAB is a deep tech company providing data analytic services for restaurants to monitor and optimize their menu, quality of services, while setting attractive price and promotion. EATLAB understands customer buying decisions with its proprietary Artificial Intelligence and smart sensor technology.

Unlike other analytic services, based on large volume of behavioural data, EATLAB delivers suggestions that yield substantial increase in revenue, cash flow and customer retention rate in its clients’ restaurants.

EATLAB's solution was piloted with Shang Social and Conrad Centennial for the optimisation of F&B services.

FirstHive

FirstHive is an intelligent customer data and analytics platform. The company works with enterprises in managing their customer interaction data across various interfaces including digital and offline sources, and uses its machine learning algorithms to build unified customer identities. It enables ingestion of data from unstructured data sources and makes predictive recommendations (e.g. for brand's choice of audience, channel, message, and time) to drive optimal marketing ROI.

FirstHive piloted with Far East Hospitality for hyper-personalised customer purchase experiences.

Infinito

Infinito’s IVI is a virtual revenue management assistant that helps to optimise hotel pricing to maximise revenues. The technology goes beyond standard algorithms to derive recommended hotel rates, to also incorporate hotel users’ actions. IVI pro-actively alerts the user and focuses their attention when “something” requires their attention, and tells the user when (hour of the day), where (the channel) and what they can do to optimise their performance (pricing experiment, promo, website traffic, meta search bidding).

Through AI, it can learn from hotels users’ decision making process and correct sub-optimal behaviour, and overtime allow it to execute on the hotel’s behalf and implement pricing decisions and promotions.

Infinito piloted with Park Hotel Group to implement their revenue management AI solution.

Lumitics 
(formerly known as Good for Food)

Lumitics (formerly known as Good for Food) provides a smart dustbin solution that uses sensors and image recognition technology to seamlessly measure, track and identify all food waste thrown away in a kitchen, so as to empower restaurants and kitchens to reduce food waste and improve bottom lines.

Lumitics piloted their AI-enabled food waste tracker with Millenium Hotels.

Plattar

Plattar is a cloud-based platform that allows brands, publishers and agencies to create, manage and distribute Augmented Reality content. The platform comprises a template-driven app builder and content management system for managing AR experiences and can deploy content to any device. The company aims to make AR accessible to all organisations, without the need for traditional large upfront development fees and hidden costs once the experience has been built.

Plattar piloted their AR platform with the Ritz Carlton Millenia Singapore.

RepUp

Xperium CRM and Guest Engagement Suite by RepUp leverages AI to deliver powerful analytics and automation that drive revenue, increase guest satisfaction and streamline operations for hospitality businesses. The platform powers end-to-end guest engagement at each stage of the guest lifecycle, and customer insights to help personalise stay and upsell.

RepUp piloted their Guest Experience Solution with Singapore Flyer.

Cohort 2

Aeronology

Aeronology is a travel technology business that provides the global travel industry with an API & NDC hub connecting airlines, travel agents (retail & corporate), hotels, airports, car hire, tour wholesalers etc using one common platform to transact anywhere in the world. The platform resides on Amazon Web Services. Aeronology is a member of IATA, it has content contracts with Sabre, Travelport, Amadeus and TravelSky and access to NDC feeds and global travel suppliers APIs. Aeronology aims to provide world class, low cost travel business applications to ensure the improved productivity, effectiveness, profitability and relevancy in the travel market.

Aeronology piloted their AeroTickets application with Global Travel and Chan Brothers.

Appboxo

Appboxo is a super app platform that allows companies to discover and integrate full-screen native-like miniapps and monetise the userbase of their apps. Using only one Appboxo SDK any app can become a super app and start offering multiple services in a matter of minutes. On the other side, service providers can build embeddable miniapps and unlock new partnerships to drive affiliate traffic to their miniapps.

Appboxo piloted their minigames with Singapore Airlines.

SmartGuide

SmartGuide is a guiding app with almost 400 destinations in 6 languages, and turns every phone into a personal travel guide. Its platform makes it easy for tourist destinations and storytellers to digitise tour guides, and guide travelers using audio, geolocation and augmented reality like a live guide.

 

SmartGuide piloted 2 AR Singapore Heritage Trails with the National Heritage Board.

StaffAny

StaffAny is a software-as-a-service startup that helps business owners reduce work dedicated to scheduling and time-tracking, as well as reduce the cost of operations by minimising time theft and overtime spend. The solution provides multi-location support that enables the sharing of manpower, is designed for operations and specifically for hourly and field workers as well as the gig economy, and allows for quick deployment for tourism businesses. Through the solution, StaffAny aims to reduce 3% of the labour cost in manpower-intensive businesses.

Staffany piloted their workforce management system with Shangri-La Singapore.

Travl Join

Travl Join is a web-based data-as-a-service platform that aggregates real-time traveller data and trends from across the web and allows travel companies to contact qualified travellers directly. Travel companies can search for traveller information using keywords and location, in an easy-to-use interface. The solution provides information on traveller's demographics, desires, interests and location, aggregated from publicly-available traveller conversations from sources including social media, and soon, travel forums, Q&A sites etc. This would allow companies to know, acquire, and convert travellers into customers by delivering personalised offers directly on their social media profile.

 

Travl Join piloted their leads generation platform with Dynasty Travel.

Vouch

Vouch provides an app-less guest experience platform comprising of a chatbot coupled with various mini-apps that provide an intuitive interface for each service. The solution helps to elevate guest experience, improve productivity by allowing guests to self-service instead of calling, and increase guest spend on ancillary services. Vouch is beginning to expand into the e-housekeeping space by creating a more intuitive chat-focused interface for hotel staff that incorporates just-in-time training to solve the problem of current e-housekeeping systems being too cumbersome to use.

Vouch piloted their e-housekeeping solution with Capri Changi, Frasers Hospitality.

Wheel The World

Wheel the World is an online marketplace for accessible travel. It transforms existing travel products into accessible products through training and certification, and offers integrated experiences combining activities, accommodation, and transportation.

Wheel The World piloted their accessibility mapping and improvement platform with Shangri-La Rasa Sentosa.

Winsar

Winsar provides an end-to-end management software that runs on-cloud, featuring modules for all hotel operations. This includes point-of-sale, front office, guest relations, banqueting, sales and marketing, accounts, and material management, as well as centralised reporting. The solution targets mid-market hotel brands and chains that have a need for a flexible, cost-effective, end-to-end system.

Winsar piloted their contactless property management system with JL Asia Resources.

Cohort 3

August Robotics

August Robotics is a Robots-as-a-service business that rents their robots to do labor-intensive tasks. Their first robot, Lionel, can do precision markings for tradeshows and other business event setup. Lionel has been widely used in Europe since December 2019. Their second robot "DisiBot" will disinfect hotel rooms with UV-C light and integrated into the established housekeeping process.

August Robotics piloted their disinefection bot Diego with Ritz Carlton Millenia Singapore.

BuzzAR

BuzzAR is an Augmented Reality solution which can provide AR avatar tracking to drive footfall to businesses, digital way-finding, gamify business rewards using an AR mascot, AR e-commerce and also has their own content creation platform for people to create campaigns with an AR avatar.

BuzzAR piloted their AR wayfinding solution with Millenium Hotels.

Camonapp

Camonapp is an immersive technology company which aims to integrate their client’s offline and online channels to improve the experience and contact with their audience. With interactive proposals that encourage engagement and sales opportunities, brand awareness and revenues increases.

Camponapp developed an immersive and 360 AR experience at the S.E.A Aquarium at Resorts World Sentosa.

Culture Hint

Culture Hint are a business currently focussing on using AI and predictive analytics to help museums and cultural venues increase revenue per visitor. By focusing on a variety of internal and external analytics (visitor flow, weather, social sentiment etc.) Culture Hint can work with a venue to predict a number of helpful adjustments a venue can make (e.g. staff deployment, merchandise placement and mark up) to help them increase the revenue each visitor can bring. The team are open to working with a variety of businesses.

Culture Hint piloted their solution for optimization of guest satisfaction with the Sentosa Development Corporation.

Facepaz Pte Ltd

FacePaz introduces a new era of ticketing through facial recognition. They have developed a revolutionary new ticket‐less & contact‐free way to handle admission into establishments using Computer Vision and Face Recognition.

Facepaz trialled their AI-powered facial recognition ticketing solution with Snow City Singapore.

SAM Interactive Messaging

SAM Interactive Messaging provides an app-less booking experience for customers by delivering interactive and dynamic content to consumers' email and text messages. This actively acts as a mini-app within their existing messaging channels, able to carry all web and mobile functionalities such as check-in, purchase, information collection and two way interactions. The value it brings to tourism businesses mainly involves upselling and cross-selling ancillaries.

SAM Interactive Messaging piloted their push messaging solution with Intercontinental Hotel Group Singapore.

SmartBeings

SmartBeings is a contactless voice-based Digital AI assistant for hospitality, which works on guest experience, wellness, operational costs and training. It is a hardware solution.

Smartbeings piloted their in-room WooHoo device to improve hotel operational efficiency, incremental revenue and guest stay experience with the Ritz Carlton Millenia Singapore and Millenium Hotels.

TravStack

TravStack is a Full Stack product suite that aims to transform Travel Agents into Ubercool Trip Designers. Some of their Technology offerings include Calendar and Map-based Itinerary builder, Travel CRM with Payments & Bookings and Content Tools with Integration from Wikipedia, Google Maps & Photos, Flickr, Hotels & Flight Search etc. Their Tools help Travel professionals improve their turnaround time, establish a digital portfolio and monetise their expertise.

TravStack piloted their itinerary builder to improve customer query response time with Chan Brothers.

WeavAir

WeavAir is an IoT solution with developed sensors and algorithms that track the spread of contamination and infections inside buildings, transportation and infrastructure. They do this by monitoring risk. Their solution also controls the environment, including temperature and humidity to avoid spread of infection. Furthermore, WeavAir helps make building more energy efficient (saving up to 60% of energy) and reducing operations and maintenance costs.

WeavAir piloted their IoT sensors to track and improve air quality with Intercontinental Hotel Group, The Ascott Singapore and Fairmont Hotel.

Cohort 4

Gnowbe

Gnowbe is a leading performance enablement solution that equips, enables and educates teams to perform at their best. Gnowbe’s microlearning and micro-authoring platform is Easy to Create. Fun to Engage. Powered by Analytics. Gnowbe’s platform makes content fun, bite-sized, engaging and accessible anytime, anywhere. 

Gnowbe piloted their digital training platform with Frasers Hospitality.

Kotozna, Inc.

Kotozna develops SaaS solutions, equipped with high-level multilingual translation, developed for hotels and other businesses to enable staff and guest communication via text, voice, or video.

Kotozna piloted their real-time instant language translation digital concierge with Marina Bay Sands.

LEDR

LEDR gives companies full control of their knowledge assets when they need to collaborate around analytics, without having to centralize or exchange any data.

LEDR piloted their data analytics solution with SATS.

NextOrbit

NextOrbit AI-driven SaaS forecasting and pricing improves sales for retailers and brand by typically 5%. This is accomplished by better pricing, demand forecasting and pricing solutions.

NextOrbit piloted their price optimization solution on Changi Travel Services' e-commerce site.

Quincus

Quincus is a global tech-logistic company that provides end-to-end delivery network visibility, routing, and capacity optimization solutions via separately deployed modules for easy deployment and immediate benefits.

Quincus piloted their delivery route optimisation solution with Pontiac Land Group.

Skyfii

Skyfii is a publicly listed (ASX:SKF) international technology company. We help venue-based organisations activate the power of data to find new ways to optimise the spaces where we live, work, travel and play. We provide a robust, secure & scalable data intelligence & communications platform with applications designed for operational and commercial teams to improve visitor experiences.

Skyfii piloted their behavioural data analytics and insights solution with the National Heritage Board.

Synthesis

Shift provides a platform for marketing & innovation teams to discover change, collaborate on ideas & act with confidence. Our proprietary models surface the shifting patterns in consumer conversations and search behaviours, helping our partners to arrive early to changing consumer preferences.

Synthesis piloted their AI trendspotting solution with SATS.

Ulisse

Ulisse makes every physical space a intelligent place by using a unique combination of vision and radar technology to understand human behaviour and generate actionable insights

Ulisse piloted their proprietary sensors to enhance cable-car analytics and safety with the Mount Faber Leisure Group.

Xctuality

Xctuality actualizes your reality with a current suite of live-streaming, 360 interactive gameplay, VR and monetization capabilities. These and other innovative developments will lay the foundation for Xctuality's Virtual City, which we envision to be the next generation of social networking experience as we know it today.

Xctuality piloted their web-based gamified experience with the National Heritage Board.

Cohort 5
CityGuyd

CityGuyd uses Augmented Reality to turn real life people into digital tour guides! Access to local information has been an age-old problem. For decades, people have carried around books and maps, booked large group tours, or hired expensive private guides to help get around efficiently. But the future is digital! Travelers and visitors need a new, digital way to connect.

Enter CityGuyd! Our digital guides, famous VIPs, and engaging AR tour experiences can be found at cities, landmarks, & events across the globe - improving the travel experience, increasing fan engagement, and providing clients with valuable data analytics on their visitors.

CityGuyd is building an Augmented Reality tour of the Gardens for visitors to engage with the points of attractions in a new way - digital and Covid-friendly. A successful pilot will leave visitors with a better understanding of Gardens by the Bay's sustainability initiatives, while increasing visitor engagement, satisfaction, access to information and ease of wayfinding.

Cultured Generation

Re:Qi, developed by CulturedGen, helps hotels drive guest engagement, loyalty and spend by offering guests a personalized wellness experience during their stay.

A holistic wellness app anchored in the philosophy of Traditional Chinese Medicine (TCM), Re:Qi’s in-depth wellness assessments curate personalized dining, fitness, spa and self- care recommendations connecting hotel amenities with guests unique wellness needs and goals.

Just like a personal TCM wellness coach, Re:Qi helps guests expand their wellness journey, and feel their best physically, emotionally and mentally.

CulturedGen is rolling out the Re:Qi holistic wellness app at JW Marriott Singapore South Beach to offer each guest a comprehensive, personalized wellness experience during their stay. Guests can access Re:Qi’s expert guided practices, proprietary wellness assessments and receive a personalized curation of dining, spa, fitness and self-care recommendations based on their wellness needs and goals.

A successful pilot of Re:Qi will help JW Marriott Singapore enhance guests' experience, engagement and loyalty in a scalable and labor efficient way. Besides supporting JW Marriott Singapore in living up to their core brand positioning of mindful experiences, Re:Qi also aims to help increase hotel guest spend and capture a greater share of wallet.

Evercomm

Evercomm is an Award- winning sustainability AI company that focuses on helping organizations of all sizes to decarbonize through providing ESG Assurance-as-a-Service and low carbon transition planning. The company has been accredited by the Infocomm Media Development Authority (IMDA) of Singapore and is an Enterprise Singapore Scale-up company.

Evercomm is headquartered in Singapore, with operations in Thailand, Myanmar, Malaysia and Taiwan. Evercomm's contributions to the Sustainable Development Goals (SDGs) has also been recognized by the United Nations, and its digital services have been deployed across various sectors such as real estate, manufacturing, semiconductor, transportation, data centers, and also in city-scale and large campuses' initiatives.

Pontiac Land Group is investing in several sustainable initiatives. To accelerate and support these plans, Evercomm will build a tracking and monitoring tool centered on ESG reporting and assurance. This tool will integrate data from their different properties into a single platform, whereby all stakeholders can access and track not just their own progress but also the company as a whole in alignment with the Singapore Green Plan 2030.

Holibob

Holibob opens a world of possibilities for travellers, tour and activities operators, travel brands, and DMOs by pioneering simple solutions for discovering and booking exceptional things to do.

Our custom curations, tailored customer experiences, and decades of experience in tours and attractions marketing are deepening customer relationships and opening new revenue streams for some of the largest global travel brands including Amadeus, Flight Centre, and Kayak. We do this with a variety of business models and distribution tools – connecting more than 150,000 tours and experiences globally covering over 2,500 cities and 150 countries in order to deliver the right product to the right customer at the right time.

Holibob will build a solution to reduce the operational inefficiencies of confirming tour operator bookings, where a tour has multiple operators such as a driver, guide and market vendor. The confirmation of operators' availability and request for alternate operators in instances of unavailability is automated via WhatsApp, removing the human intervention and man hours previously required

Pyro-E

Pyro-E’s award-winning energy harvesting technology addresses the most expensive energy market in the world – remote power and storage.

Electricity harvested from mechanical vibration is many times cheaper than chemical storage by overcoming weight, size, reliability, degradation, and disposal limitations. Pyro-E supports various industries to improve efficiency, reduce cost, and adopt data-led transformation.

The pilot demonstration of bladeless wind turbines seeks to demonstrate efficient wind power generation from low wind, rooftop locations. A successful demonstration will yield both performance and cost metrics to initiate a scaled deployment. The goal is to achieve 10% generating capacity for the client with cost savings and maintenance reduction from grid electricity.

Viqal

Customer analytics for physical spaces. Enabling staff and personnel.

Viqal provides hospitality organizations with real-time, effortless and privacy-friendly customer sentiment data, powered by acoustic smart sensors and A.I.

We enable hospitality staff to effectively attend to (un)satisfied guests on the spot. Our mission is to connect the digital and the physical world through 1 million smart sensors by 2030 so we can make spaces, buildings, cities and urban areas more inclusive, safe, and resilient.

Millennium Hotels aims to measure guest satisfaction passively, covering 100% of the guest population in real-time so staff can attend to unsatisfied guests on the spot. Viqal installed its proprietary acoustic smart sensors, analysing the vocalics of restaurant guests, thereby gathering constant guest feedback from every guest. The solution enabled hospitality staff to better attend to guests by sending an alert on their phone whenever the sentiment dropped significantly.

 


We would like to thank our valued industry partners for their support and involvement in our programme.

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porcelain hotel
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FHI Logo BlackonWhite
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Who is the ideal STA participant profile? 

Your team can relate to one or more of the below:

  • Technology Company: Companies that have technology/innovation that can power the tourism and hospitality industry. 

FAQ: Is Artificial Intelligence/Machine Learning a requirement?
Most of our current companies have AI/ML capabilities. Although that is preferred, it is not a strict requirement. 

  • Pre-ScaleUps: Companies that have existing customers, a proven product or service, or have raised at least a seed round that are ready to scale.
  • Business Model: B2B and B2B2C. We are looking for companies that will be able to pilot solutions directly with travel and tourism businesses.
  • Ambition to expand to Southeast Asia/ Asia: Companies that want to expand into a new market (Singapore/Southeast Asia/Asia) and want to be part of Southeast Asia’s growth story.
  • Hospitality/Tourism Industry: Companies that want to newly scale or continue to expand into the tourism and hospitality sector.
  • Pilot projects with key industry leaders: Companies that want to adapt their product-market fit by launching a pilot with key industry leaders. 

FAQ: What are the benefits of the Singapore Tourism Accelerator programme?

- Access to an exclusive 4-month accelerator programme, co-working office and meeting space across the whole programme, and individual expert mentorship for each company.

- Unrivalled access to some of the leading organisations in Singapore’s tourism sector and the opportunity to conduct a 3-month pilot implementation with them, and receive funding support of up to 70% of qualifying costs, up to SGD25,000.

- Guided assistance for relocation matters and one-time relocation stipend of SGD2,000 for the duration of physical participation in the programme for eligible startups. Overseas companies need to be physically presnt in Singapore during the programme to be eligible for the relocation stipend.

- A regional network of 1000+ individuals in the entrepreneurial ecosystem.

- Investment connections and opportunities for venture capital/venture debt from local investors and funders will be made available to the cohort through meetings, events and activities such as demo days

FAQ: That sounds great, but how much equity do I have to give?

None, we do not take equity in your business. We do provide a one-time relocation stipend of SGD2,000 per eligible overseas company which is for the support of the relocation of overseas startups during the 4-month programme. This will not be exchanged for equity, but it is tied to your attendance and commitment to the accelerator. Startups who successfully raise with VCs or other investors in Singapore must establish terms separately from participation in the Singapore Tourism Accelerator programme.

What are the requirements of the programme?

  • As part of the application process, the STA will require you to be available for an information session with the industry partners and a video interview on the specified dates.

  • The STA is a residential accelerator programme that requires two participants from each company to relocate to Singapore for the duration of the programme. 

FAQ: What if I cannot physically be there for part or all of the programme due to COVID-related travel restrictions? 

You will be required to participate in the programme digitally until physical presence is possible. Please note that companies will not receive living stipends if they have not relocated for the programme.

FAQ: Do I have to relocate to Singapore for the duration of the whole programme? 

Yes, if you were selected out of over a hundred of applicants, you will be required to relocate to Singapore for 3 months and be ready to participate physically from mid-October 2022, keeping potential COVID-related restrictions in mind. We provide as much support as we can to help you relocate by assisting with the necessary legal paperwork as well as making suggestions to assist you in your move.

FAQ: What will be my legal status during my stay in Singapore?

We will guide and endorse your application for the Entrepreneurs visa for overseas founders. This visa is valid for one year. 

FAQ: Where will I stay in Singapore?

Ravel Innovation has several co-living partners and rental apps to recommend.

FAQ: Do I have to work from the Singapore Tourism Accelerator Office?

Yes. We provide office and meeting space complete with complimentary Wifi and other helpful resources to all programme participants, we therefore strongly encourage you to be present in the space throughout the programme. Being present in the office means you are able to access all of the fantastic benefits on offer.

  • The programme's main focus is on the successful scoping and execution of a industry - startup pilot, a collaborative partnership agreed upon prior to the start of the programme. The programme will follow Tcube’s Learn, Test and Build structure, implemented in a series of capacity-building workshops, mentor and programme team check-ins, and featured community and industry events implemented at the appropriate time over the course of the programme. To begin with, accepted teams will join for a 2-day Induction (Learn) designed to facilitate the best introduction to the programme and pilot projects best practices, they will then be encouraged to focus on their pilot projects with relevant interjections from the programme team and mentors (Test) and a final series of pitch preparation sessionsbefore the final Demo Day to help programme participants and Industry Partners scale their learnings and prepare for long term collaborations (Build).
  • Two participants from each company are required: one co-founder and one pilot project lead to attend the programme, and at least the pilot project lead to be physically present for the remaining three-month pilot implementation. 

 

FAQ: Who attends the 4-month programme? 

If the pilot project lead is also the co-founder and/or the team is headed by a sole founder, the attendance of this one person may be allowed throughout the entire programme, on a case-by-case basis. However, if the pilot project lead is not a co-founder, then both the co-founder and the pilot project lead must attend the capacity-building programme features.

In most cases, the tech or product team joins the pilot team physically from months 2-4 for pilot implementation with the industry partner. 

FAQ: Can more than two people join the programme? 

Yes, we allow up to four people from each company to join the programme from start to end. However, the stipend and grant amounts allocated to each company remains the same.

FAQ: Do all companies that get accepted to define a pilot with their pre-confirmed industry partner automatically progress to the pilot implementation phase of the programme?

Not necessarily. After selection for the programme based on their value proposition matching with a specific Challenge Statement brought forward by an Industry Partner. . If at the end of the first pilot scoping phase, where the selected company will engage in close discussions with the industry partner to scope out the pilot, which may be in accordance with the original challenge statement or an adjacent challenge that surfaces during these discussions, there is no alignment between the industry partner and the company in a meaningful pilot, your participation in the programme may be terminated.

FAQ: What if one participating member has to fly back for an emergency issue? 

Emergency leave can be obtained on a case-by-case approval basis. 

FAQ: What if the company attends less than 80% of the programme?

Their commitment to the programme will be reviewed by the programme team which may result in termination of the participation of the company.  

FAQ: What if the company can only participate digitally because of travel restrictions? 

The programme team will liaise with each company on a case by case basis. The programme is a residential one and teams will be expected to participate physically. 

 

About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.

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About Ravel Innovation

Ravel Innovation, a pioneer in the startup ecosystem in Singapore and a chosen partner of Google for Startups, is a credible innovation partner with a strong track record to help facilitate and run innovation challenges and accelerator programmes. It has a strong global network of the best startup ecosystem leaders and nodes to recruit, refer and source from as well as strong clients’ feedback in running corporate-startup pilots.


Ravel Innovation is now a part of Dalberg, a leading social impact advisory group. We are excited to enhance our innovation offering to you with a strong focus and expertise to building a more inclusive and sustainable world.

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About TNW

TNW is a global digital brand that informs, inspires, and connects people who love tech through media, events, and services. As a global ecosystem builder TNW supports corporates and governments to find innovative technology companies that can help them solve their challenges. In our open innovation programs we seek to understand a corporate’s current challenges, scout and connect with startups and scaleups to understand their technology, and connect the players for a pilot to test the technology in the field.

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Contact info:

Email: hello@sgtourismaccelerator.com