1. Objective
The Marketing Partnership Programme (MPP) is part of STB’s COVID-19 Recovery Plan.
Open to Singapore-registered companies who run hotel(s) as a core business, MPP aims to support hotels in international marketing initiatives, market and maintain their international presence and drive tourists’ demand during recovery.
In view of the immediate challenge, the programme has dedicated part of the fund to support domestic marketing.
2. Programme Parameters
| Hotel Categories | Eligible Funding Quantum | |
| Tier 1 | Hotel with 300 or more rooms | S$100,000 |
| Tier 2 | Hotel with 101-299 rooms | S$70,000 |
| Tier 3 | Hotel with 100 rooms or less | S$40,000 |
- Funding quantum is based on the size (number of rooms) of the hotel property.
- Funding supports 70% of qualified third party marketing costs.
- Funding for domestic marketing activities is capped at 30% of the total Eligible Funding Quantum
- Hotel groups may submit one application covering several properties; the funding quantum would be the combined qualified funding of each property covered in the plan submitted.
3. Qualifying Costs & Support Level
Qualifying Costs |
Support Level |
|
Marketing Costs |
1. Production costs of marketing assets such as online & offline advertisements, videos, flyers and posters. 2. Media buys. 3. Key Opinion Leaders (KOLs) i. Airfare (Economy class) ii. Engagement Fees 4. Overseas Media i. Airfare (Economy class) |
70% |
Overseas Tradeshows & Roadshows |
5. Airfare (Economy class) 6. Registration fees for tradeshows / roadshows |
70% Up to a maximum of 2 persons per company per trip |
Audit Fees |
7. Costs of auditing fees on claims submitted. 8. Claims are required to be audited by an authorised third party auditor before submission for re-imbursement. |
100% (Capped at $2,000 per audit) Max of 2 audits per application. Reimbursement of audit fees is in addition to the total funds awarded to each company. If you have activated the extension, you are allowed one additional audit up to a total of 3 audits, if required. |
*Qualifying costs must be incurred and paid within the Campaign Qualifying Period (Between the date of the signed STB's Letter of Award and 31 March 2022or 31 December 2022, both dates inclusive, whatever the case may be).
4. Non-Qualifying Costs
i. Creative/Media/PR Agency-on-Retainer (AOR) fees.
ii. Manpower costs such as engagement of temporary and contract staff.
iii.Product and price subsidies or discounts.
iv. STB-supported familiarisation trips and tradeshows/roadshows.
v. Marketing costs that are already receiving other grants from STB/other government agencies.
vi. Accomodation costs.
vii. Domestic marketing costs (from 1 April 2022 onwards).
5. Deliverables
i. Deliverables will be tied to the approved marketing plans in the application.
ii. Supporting fund will be pro-rated for partially fulfilled plans.
6. Reporting
To help us to assess the effectiveness of MPP and to effect future refinement, each hotel property is required to submit the following indicators on a monthly basis, until 31 March 2022:
i. Marketing Campaign KPIs
ii. Number of leads generated
iii. Revenue per Available Room (RevPar)
iv. Average Room Rate (ARR)
v. Average Occupancy Rate (AOR)
7. Disbursement of Funds
Disbursement will be done in two stages to relieve cash flow pressure.
i. First disbursement: mid-way of the campaign period.
ii. Final disbursement: after the campaign.
Invoices need to be audited by a third party auditor before submission to STB.
If you have activated your extension, you are allowed one additional claim by 28 February 2023. If you did not activate your extension, final claims must be made before 30 June 2022.
8. Key Dates
Awarded quantum, deliverables, reporting and disbursement milestones will be detailed in a Letter of Award (LOA) upon approval.
| Activities | Key Dates |
|---|---|
| Submission of Application | Applications must reach STB by 31 March 2021. |
| Qualifying Campaign Period | From date of STB's Letter of Award (LOA) to 31 March 2022. For Applicants who activated the extension: From date of STB's Letter of Award (LOA) to 31 December 2022 |
| Submission of Claims | 1st submission: Mid way of the campaign Final submission: 3 months after the end of the campaign or by 30 June 2022. For Applicants who activated the extension, the final submission must be made by 28 February 2023 |
9. Additional Funding Booster: Collaborate for Success
STB would like to encourage industry players to collaborate across sectors, pull your resources together and think creatively on how to sharpen our competitive edge and increase our value proposition.
Additional funding booster will be awarded for such cross-sector collaborations, to be assessed based on the creativity of the collaboration and the impact of the collaboration to tourism (inbound).
For example, hotels, attractions, MICE venues in the same precinct may want to come together to develop an integrated marketing plan and create interesting content that tells the story of the entire precinct.
Your plan may creatively include other partners such as malls, travel agents, tour guides, etc. to beef up your value proposition.
10. Contact Information
If you have any queries, please contact MPP@stb.gov.sg
For feedback and suggestions, you may email the quality service manager at STB_qsm@stb.gov.sg or leave your message here.